Republic Services Veterans Jobs

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Republic Services Inside Sales Customer Service Representative - Call Center 18.75 Per Hour in Chandler, Arizona

Republic Services is an industry leader in U.S. recycling and non-hazardous solid waste disposal. Through our subsidiaries, Republic’s collection operations, transfer stations, recycling processing centers, landfills and environmental services provide effective solutions to make recycling and waste disposal effortless for our 14 million customers nationwide. Our 36,000 employees working in 42 states are committed to providing a superior customer experience while helping ensure a cleaner, safer and healthier world for future generations.

Why Work with Us

At Republic Services, we strive to create a workplace that is meaningful and rewarding at every level of our organization. Our employees thrive in an atmosphere where safety is revered, and each person can be a compassionate steward of our environment. We hire the best people to make Republic a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We’re proud to be recognized on Barron’s 100 Most Sustainable Companies, Forbes World’s Most Innovative Companies, Forbes Best Employers for Women, Forbes Best Large Employers and Ethisphere’s World’s Most Ethical Companies lists. Republic is also the only company in our industry that is a certified Great Place to Work.

POSITION SUMMARY: As an Inside Sales Consultant for Residential Business, you have an opportunity to exude customer zeal in the growth and retention of residential customers by selling new products and services, retaining customers, and delivering superior customer service.

At Republic Services, We Work for Earth! When it comes to serving our communities, we’re devoted to providing the most effective, safe and environmentally- friendly waste management solutions. At Republic Services, we’re guided by five essential core values – to be Respectful, Responsible, Reliable, Resourceful, and Relentless in all we do, every day. It’s what makes us who we are, reminding us to keep our employees and customers at the heart of it all. We make sure your voices are heard and are recognized for their contributions.

We have a unique culture that provides a supportive and fun work environment.

• Rising desks and ergonomic chairs

• Free coffee and fruit at our barista counters

• An open concept floor plan with your own work station

• Business casual dress code

• Give back to the environment with our volunteer programs

Republic Services provides rewarding compensation and benefits for eligible employees including:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Life insurance and accidental death & dismemberment insurance.

• Employee Assistance Program.

• Employee discount programs.

• 401(k) plan with a company match.

• Employee Stock Purchase Plan.

PRINCIPLE RESPONSIBILITIES:

  • Responds to inbound calls within inside sales environment from residential customers inquiring about their existing service with Republic Services for their home or residence.

  • Builds customer and brand loyalty by addressing inquiries and handling the customer’s needs with a high level of respect and professionalism.

  • Creates customized solutions to acquire new business utilizing the sales tactics learned through the training and mentoring process.

  • Proactively promotes Republic Services products and services to customers for cross/up-sell opportunities by following the growth sales process from initiation to close.

  • Provides sales support to existing customers wanting to make changes to their accounts.

  • Performs sales retention by using sales tactics learned through the training and mentoring process.

  • Accountable for meeting or exceeding performance metrics identified by CRC and Customer Experience leadership around customer experience, sales activity, and sales revenue.

  • Utilizes excellent verbal and written communication skills; including the ability to call, connect and interact with potential customers

  • As business needs arise, may be required to assist other functions in Inside Sales.

  • Exemplifies high levels of quality, productivity and efficiency in a manner consistent with continuous quality improvement.

  • Performs other job-related duties as assigned or apparent

QUALIFICATIONS:

  • Associate or Bachelor’s Degree.

  • Self-starter and a strong work ethic.

  • Strong research, investigation and problem resolution skills.

  • Strong verbal, written, typing and interpersonal communication skills.

  • Spanish bilingual fluency, in a business environment.

MINIMUM QUALIFICATIONS:

  • High school diploma or GED.

  • Experience in call center or sales environment.

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• 401(k) plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

We work for Earth. Every day, we come to work with two purposes in mind – serving our customers and doing our part to preserve our Blue Planet®. Our commitment to both has led to such things as landfill innovations, solar energy projects, community education designed to teach people to properly recycle, ongoing efforts to reduce our vehicle emissions and improving safety through technology—to name a few. To put it simply, we are 35,000 guardians of the environment, striving to make the world a better place.

Republic Services is more than a recycling and waste services company. We are a company dedicated to turning waste into possibilities. Together, united under the Republic Star, we are working for a cleaner, safer and healthier world where people thrive, not just for today, but for generations to come.

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