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Republic Services Manager Product Marketing in Phoenix, Arizona

Republic Services is a leader in Environmental Services, partnering with customers to create a more sustainable world.

We are Sustainability in Action — our promise to be environmentally responsible and to help our customers be environmentally responsible too.

Why choose Republic?

Joining Republic isn’t just about taking on a new job, it’s about making a commitment to create a more sustainable world together. Our people provide an essential service, serving and impacting customers, neighborhoods, and communities everywhere.

As a company, we are proud of our values and encourage those who share in our aspirations to join our team:

  • We protect our colleagues and communities through safe practices everywhere, every day.

  • We are committed to serving our customers and communities by going above and beyond to exceed expectations.

  • We take action to improve neighborhoods and communities by being environmentally responsible and creating a more sustainable world.

  • We are driven to deliver results in the right way.

  • We encourage a human centered culture that honors the unique potential and dignity of every person.

POSITION SUMMARY: The Manager, Product Marketing helps define product strategy and execute upon opportunities and programs to grow Republic Services’ products. The Manager, Product Marketing leverages market insights, leads product discovery, drives heightened product value, and manages lifecycle planning for new and existing products across the portfolio. The Manager, Product Marketing collaborates cross-functionally to understand customer needs, assesses organizational readiness, presents business cases, creates awareness programming, and fosters partnerships to develop value-added products and enhancements. The Manager, Product Marketing is a highly visible leader who proactively seeks to simplify workflows, identifies potential problems, and facilitates improvements in sales and customer journeys.

PRINCIPLE RESPONSIBILITIES:

  • Develops product strategy to support current and new products, features, enhancements, processes, and programming targeted to achieve maximum ROI, durability, targeted profitable revenue growth, market share, customer satisfaction, and retention rates.

  • Leads product growth and support efforts by leveraging strategic partnerships; collaborating with key internal and stakeholders on implementation and execution of partnership programs.

  • Creates and launches high impact, demand generation product campaigns to targeted customers; proactively engage Sales and Operations teams to ensure campaign success.

  • Tracks and analyzes product and campaign performance across KPI metrics, including financial, technical, operational, and customer satisfaction data.

  • Strives to most effectively represent products to the Sales organization and customers via sales collateral, internal communications, awareness programming, and online tools.

  • Leads product & process development, product management, product strategy road-mapping, life-cycle planning, and prioritizes projects based on available resources, impact on KPI’s, and alignment with business strategies.

  • Monitors, analyzes, and leverages market research, industry trends, customer insights, and competitive intelligence to identify the most effective product value propositions, architect a product strategy roadmap, drive decision making, develop appropriate product metrics and goals, and create sustained competitive advantages.

  • Gains a deep understanding of customer needs as compared to organizational competency, capacity, and readiness.

  • Develops, aligns, and presents business cases that support new products and enhancement opportunities.

  • Supports a test and learn environment, manages prototypes, and ensures quality in testing product opportunities.

  • Acts as a “Product Champion”, building internal and external awareness, understanding, and support for assigned products.

  • Collaborates cross-functionally with Sales, Marketing, Communications, Operations, Revenue, Finance and Business Development.

  • Proactively drives improvements to sales & customer systems, seeks to simplify complex workflows, identifies potential problems, and facilitates enhanced, intuitive, user-friendly interfaces for sales and customer journeys.

  • Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

  • Master's Degree in Business, Marketing, Sales or relevant related field.

  • Experience with sales strategy and implementation including market research, customer prospecting, sales promotion and customer retention strategies.

  • Experience in the waste industry.

MINIMUM QUALIFICATIONS:

  • Bachelor's Degree in business, marketing, communications, or relevant related field, and minimum of 3 years of prior experience in a product management, product analyst, or relevant related role managing product development, marketing, sales, operations, and / or communications.

  • Or, 7 years business experience in a relevant and related field, including at least 3 years of experience in a product management, product analyst, or relevant & related role managing product development, marketing, sales, operations, and / or communications.

  • Willingness to travel 10-25%

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• 401(k) plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

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