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Republic Services Zero Waste Account Manager in Sun Valley, California

Republic Services, Inc. is a leader in the U.S. environmental services industry. Through our subsidiaries, we provide superior customer experience while fostering a sustainable Blue Planet(r) for future generations to enjoy a cleaner, safer and healthier world. Due to the nature of our industry, we make safety our top priority every day. We're dedicated to the safety of our employees, customers and the communities we serve.

Why Work with Us

We are guided by five essential core values - to be Respectful, Responsible, Reliable, Resourceful and Relentless in all we do, every day. We are reminded of these principles every time we see the five R's joined together to form the Republic Star. It's what makes us who we are and sets us apart from the competition. We are dedicated to doing our part to preserve the environment by creating a cleaner, safer and healthier world where people thrive - not just for today, but for generations to come.

We hire the best people to make Republic Services a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We strive to create a workplace that's meaningful and rewarding to employees at all levels of the organization. Apply today and join our team!

POSITION SUMMARY: The Zero Waste Representative works with businesses, institutions and agencies to promote source reduction, reuse, and recycling throughout our designated Los Angeles Franchise Zones to reduce the amount of material that is landfilled and find alternative diversion solutions to our evolving waste. The Zero Waste Representative is a field position and will provide technical support and guidance on program implementation and operations to a diverse customer base.

PRINCIPAL RESPONSIBILITIES:

  • Schedules and completes proactive customer calls and visits and captures key information in the Company’s information systems.

  • Conducts the initial waste assessments, collects data, confirms service level and prepares Contract Service Agreements for customers’ signatures and set ups.

  • Provides customized reporting for customers.

  • Maintains a thorough knowledge of the Company’s available services, lines of business, pricing and additional services as appropriate to assigned existing customers.

  • Creates a baseline and program goals for Recycling, which may include public speaking engagements and training presentations at customer locations.

  • Implements successfully the Zero Waste Program in their assigned franchise zone.

  • Manages major accounts and high-profile accounts in their franchise zone.

  • Identifies Business Specific Diversion Programs and ensures implementation of the Waste Assessments Recommendation.

  • Conducts follow up visits to monitor and evaluate business-specific diversion program participation and provides additional support to non-compliant participants.

  • Regularly meets with Operations Manager/ Project Manager/ Sales Manager to review weekly progress versus goals and status of implementation of the Zero Waste Program.

  • Partners with the operations team, when needed, to address customer services issues.

  • Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities.

  • Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

  • Bachelor’s Degree in Business, Marketing, Sales or related field.

  • Experience in sustainability initiatives.

  • Experience communicating with diverse stakeholders in formal and informal settings.

MINIMUM REQUIREMENTS:

  • High school diploma or GED.

  • Minimum of 2 years of experience in a customer-facing role, identifying and addressing customer needs.

  • Valid driver’s license.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• 401(k) plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

We work for Earth. Every day, we come to work with two purposes in mind – serving our customers and doing our part to preserve our Blue Planet®. Our commitment to both has led to such things as landfill innovations, solar energy projects, community education designed to teach people to properly recycle, ongoing efforts to reduce our vehicle emissions and improving safety through technology—to name a few. To put it simply, we are 35,000 guardians of the environment, striving to make the world a better place.

Republic Services is more than a recycling and waste services company. We are a company dedicated to turning waste into possibilities. Together, united under the Republic Star, we are working for a cleaner, safer and healthier world where people thrive, not just for today, but for generations to come.

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