Republic Services Field IT Engineer in United States
Republic Services, Inc. is a leader in the U.S. environmental services industry. Through our subsidiaries, we provide superior customer experience while fostering a sustainable Blue Planet(r) for future generations to enjoy a cleaner, safer and healthier world. Due to the nature of our industry, we make safety our top priority every day. We're dedicated to the safety of our employees, customers and the communities we serve.
Why Work with Us
We are guided by five essential core values - to be Respectful, Responsible, Reliable, Resourceful and Relentless in all we do, every day. We are reminded of these principles every time we see the five R's joined together to form the Republic Star. It's what makes us who we are and sets us apart from the competition. We are dedicated to doing our part to preserve the environment by creating a cleaner, safer and healthier world where people thrive - not just for today, but for generations to come.
We hire the best people to make Republic Services a great place to work. We are focused on attracting talented individuals across professions who are as committed to serving customers and the planet as we are. We strive to create a workplace that's meaningful and rewarding to employees at all levels of the organization. Apply today and join our team!
POSITION SUMMARY:The Field IT Engineer’s role is to ensure the effective IT operations of the Call Center offices in alignment with Republic Services’ business objectives. This individual will plan, coordinate and implement IT related activities and projects according to company standards. This role maintains a strong relationship with field management and staff as well as the responsibility for communicating technology plans and issues between IT management and field locations.
Provide effective level two support for WANs, LANs, field servers and specific field applications including on-call and on-site support/remediation as required
Act as an effective liaison between field staff, management, vendors and Corporate IT
Identify, implement and report proactive solutions that provide cost savings and/or improve operational efficiencies at field locations
Participate in the installation, replacement, disposal of field computer hardware
Manage and maintain IT infrastructure at field locations
Troubleshoot and administer Cisco VOIP phone system installations including user add, changes and moves. Coordinate with 3rd party consultants as required
Build, maintain and manage strong vendor relationships to coordinate the delivery of IT services including cabling, hardware, software and other IT supplies
Provide timely reports on all activities as directed by managementPerform other job related duties as assigned
Associates degree in IT or related field.
Bachelors degree in MIS or related field highly preferred.
4 years of computer network experience.
Experience with Cisco VOIP/UCCE.
Cisco Certified Network Associate (CCNA) certification.
HS Diploma or GED.
Minimum 2 years of hands-on network experience.
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.